Central Auckland > GPs / Accident & Urgent Medical Care > National Hauora Coalition >
Family Health Matters
Nurse Led Practice Service
Today
8:30 AM to 4:30 PM.
Description
NURSE PRACTITIONER OWNED AND OPERATED.
Family Health Matters is a primary health centre providing evidence based healthcare centrally located in the Glen Innes Community, for all your family health needs. We make it our point to see your sick child under 5 on the same day.
Our mission is to create a safe and supportive space in which we can work together and provide personalised, family-oriented medical care to the people in our community and surrounding areas who want to take control of their health and live a more vibrant and healthy life.
Our Approach at Family Health Matters
At Family Health Matters, our focus is simple.
We help people feel better, understand their health and move forward with confidence.
Healthcare can often feel rushed, confusing, or impersonal. We believe it should be the opposite - thoughtful, supportive and built around the individual sitting in front of us. That means creating a space where patients feel safe to talk openly about their health, where they are listened to carefully and where their concerns are taken seriously.
Our care is grounded in evidence-based medicine and best clinical practice, but we also recognise that every person’s health story is different. No two patients arrive with exactly the same experiences, symptoms, or goals. That’s why we take a whole-person approach.
We look at the full picture - physical health, lifestyle, family circumstances and long-term wellbeing so we can develop practical, personalised plans that support lasting health.
We take the time to understand what patients are experiencing, explain what may be happening in their body and work together to create solutions that help them feel stronger, healthier and more in control of their wellbeing. And when additional expertise is needed, we work closely with a network of trusted healthcare specialists to ensure our patients receive the most comprehensive care possible.
Because great healthcare is not just about treating illness.
It’s about helping people live healthier, fuller lives and feel like themselves again.
As every body and mind is different, we are mindful of our patients’ needs and taking the time to develop a personalised treatment plan for our patients. We are working as a team and we are part of a wide network of health specialists to which we can refer our patients as needed.
The business of treating people, not patients — Family Health Matters
Staff
Michal: Nurse Practitioner & Founder
With a career spanning across 30 years, several continents including clinically challenging environments in West Africa and Central America and 10 years in senior clinical roles in the USA, Michal returned to NZ in clinical roles, largely focused on children and young people and working with high needs populations, along with academic teaching positions.
Drawing on her significant USA experience for inspiration, Michal gained accreditation as an NZ nurse practitioner who is accredited by the NZ nursing council.
Nurse practitioners, with advanced nursing qualifications and experience, are authorised prescribers under the Medicines Act alongside doctors, dentists, midwives, and optometrists.
For the past 15 years, Michal has been in general practice and has worked with patients of all ages.
Nurse Practitioners
-
Jane Sutton
Nurse Practitioner
-
Xing Zhao
Nurse Practitioner
How do I access this service?
Enrolled patients, Make an appointment
Enrolling new patients
Fees
Enrolled Patient Fees
| Age Range | Without CSC | With CSC |
|---|---|---|
| Under 6 years | Free | Free |
| 6 to 13 years | Free | Free |
| 14 to 17 years | $15.00 | $15.00 |
| 18 to 24 years | $26.00 | $26.00 |
| 25 to 44 years | $26.00 | $26.00 |
| 45 to 64 years | $26.00 | $26.00 |
| 65+ years | $26.00 | $26.00 |
Hours
8:30 AM to 4:30 PM.
| Mon – Tue | 8:30 AM – 4:30 PM |
|---|---|
| Wed | 8:30 AM – 7:00 PM |
| Thu – Fri | 8:30 AM – 4:30 PM |
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct), Auckland Anniversary (1 Feb).
Preferred urgent care clinic out of hours: White Cross Lunn Ave - Urgent Care & GP.
Languages Spoken
English
Services Provided
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
- Pregnancy vaccinations
- Childhood immunisation programme
- 45 year old vaccinations
- 65 year old vaccinations
- Adult flu vaccine
- Child flu vaccine
- Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
- Human Papillomavirus (HPV) vaccine
- Measles / Mumps / Rubella (MMR) vaccine
- Meningococcal vaccine
- Shingles vaccine
- Travel vaccinations
- Privately funded vaccinations
- Catch-up missed vaccinations
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
A primary care medical practice is far more than a place to go when you are feeling unwell and needing a quick cure. The medical staff are able to help children and adults of all ages with a range of physical and emotional difficulties. Staff are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. They are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
A primary care medical practice is far more than a place to go when you are feeling unwell and needing a quick cure. The medical staff are able to help children and adults of all ages with a range of physical and emotional difficulties. Staff are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. They are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
A primary care medical practice is far more than a place to go when you are feeling unwell and needing a quick cure. The medical staff are able to help children and adults of all ages with a range of physical and emotional difficulties. Staff are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. They are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Health screening tests check for health conditions or early warning signs of disease.
Health screening tests check for health conditions or early warning signs of disease.
- Cervical screening
Health screening tests check for health conditions or early warning signs of disease.
Primary care medical practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care medical practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care medical practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Each primary care medical practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Ordering Prescriptions Prescriptions can be requested via your Manage My Health portal or can be ordered online via email [email protected], by phone, or in person. There is a 24-hour turnaround once your request has been received and the cost is $20.00. The exception to this is Fridays, when your request will be actioned on Mondays and available for collection on Tuesdays. If you require a “same day/urgent prescription”, this MUST BE REQUESTED BY 12 NOON the cost is $30.00 and this will be actioned on the same day, by close of business. If you have not registered or activated your Manage My Health account please ask our reception for assistance or click the link below. If you are already registered, we will send you an activation code to add Family Health Matters to your profile so you will be able to access your records. Prescriptions must be paid for in advance and we will send you a secure pay link via SMS or email. Once we have received your payment, your prescription will sent to your chosen pharmacy. 12 Month Prescriptions We’ve had a number of questions about 12-month Prescribing. In some cases, it may be clinically appropriate to issue up to 12 months of prescriptions. However, this is not guaranteed. Eligibility depends on individual health conditions, stability of symptoms, required monitoring and the type of medication involved. Some medicines are not suitable for long-term prescribing due to safety considerations or regulatory requirements. Our clinicians will always assess each situation carefully to ensure prescribing is safe, appropriate and in line with current guidelines. If you have questions about your medication or whether 12-month prescribing may apply to you, please discuss this at your next appointment or please make a specific “12 month eligibility assessment appointment.”
Each primary care medical practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Ordering Prescriptions Prescriptions can be requested via your Manage My Health portal or can be ordered online via email [email protected], by phone, or in person. There is a 24-hour turnaround once your request has been received and the cost is $20.00. The exception to this is Fridays, when your request will be actioned on Mondays and available for collection on Tuesdays. If you require a “same day/urgent prescription”, this MUST BE REQUESTED BY 12 NOON the cost is $30.00 and this will be actioned on the same day, by close of business. If you have not registered or activated your Manage My Health account please ask our reception for assistance or click the link below. If you are already registered, we will send you an activation code to add Family Health Matters to your profile so you will be able to access your records. Prescriptions must be paid for in advance and we will send you a secure pay link via SMS or email. Once we have received your payment, your prescription will sent to your chosen pharmacy. 12 Month Prescriptions We’ve had a number of questions about 12-month Prescribing. In some cases, it may be clinically appropriate to issue up to 12 months of prescriptions. However, this is not guaranteed. Eligibility depends on individual health conditions, stability of symptoms, required monitoring and the type of medication involved. Some medicines are not suitable for long-term prescribing due to safety considerations or regulatory requirements. Our clinicians will always assess each situation carefully to ensure prescribing is safe, appropriate and in line with current guidelines. If you have questions about your medication or whether 12-month prescribing may apply to you, please discuss this at your next appointment or please make a specific “12 month eligibility assessment appointment.”
Each primary care medical practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Ordering Prescriptions
Prescriptions can be requested via your Manage My Health portal or can be ordered online via email by phone, or in person. There is a 24-hour turnaround once your request has been received and the cost is $20.00. The exception to this is Fridays, when your request will be actioned on Mondays and available for collection on Tuesdays. If you require a “same day/urgent prescription”, this MUST BE REQUESTED BY 12 NOON the cost is $30.00 and this will be actioned on the same day, by close of business. If you have not registered or activated your Manage My Health account please ask our reception for assistance or click the link below. If you are already registered, we will send you an activation code to add Family Health Matters to your profile so you will be able to access your records. Prescriptions must be paid for in advance and we will send you a secure pay link via SMS or email. Once we have received your payment, your prescription will sent to your chosen pharmacy.
12 Month Prescriptions
We’ve had a number of questions about 12-month Prescribing.
In some cases, it may be clinically appropriate to issue up to 12 months of prescriptions. However, this is not guaranteed. Eligibility depends on individual health conditions, stability of symptoms, required monitoring and the type of medication involved. Some medicines are not suitable for long-term prescribing due to safety considerations or regulatory requirements.
Our clinicians will always assess each situation carefully to ensure prescribing is safe, appropriate and in line with current guidelines.
If you have questions about your medication or whether 12-month prescribing may apply to you, please discuss this at your next appointment or please make a specific “12 month eligibility assessment appointment.”
Sometimes a sample of blood or urine is needed to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes a sample of blood or urine is needed to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes a sample of blood or urine is needed to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.
While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that a number of patients will be treated one after the other. For more information click here.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that a number of patients will be treated one after the other. For more information click here.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that a number of patients will be treated one after the other.
For more information click here.
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.
There are now more options for how you have cervical screening done:
- a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
- a cervical sample taken by a healthcare professional (used to be known as a smear test).
Talk with your healthcare provider to decide which option is best for you.
If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.
If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).
For more information: Cervical screening | Time to Screen - National Screening Unit
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can give information of previous heart attacks or problems with the heart rhythm.
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can give information of previous heart attacks or problems with the heart rhythm.
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can give information of previous heart attacks or problems with the heart rhythm.
LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here
LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here
- Implant (Jadelle) inserts
- Implant (Jadelle) removal
- IUD inserts
- IUD removals
LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:
- Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
- Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.
Depending on the type of device, it will need to be changed after between three and ten years.
Read more about LARC methods here
Our practice has practitioners who can assess and diagnose adults with Attention Deficit Hyperactivity Disorder (ADHD) and/or initiate medication treatment. Read more about the new ADHD diagnosis and prescribing rules here: Changes to ADHD prescribing rules from 1 February 2026 | Ministry of Health NZ. Please note: This service is provided only by practitioners with a specialist interest in ADHD who have completed specific training. Not all GPs or Nurse Practitioners at our practice offer this service. Diagnosis and treatment initiation will require extended or multiple appointments, and additional charges will apply. This service is for adult (18 years old and over) ADHD diagnosis and treatment only This service may not be suitable for all patients. Please contact our team for more information. For a lot of people an ADHD diagnosis is the moment a lifetime of confusion starts to make sense — why things felt harder than they should, why focus and organisation didn't come naturally and why they always felt a step behind everyone else. If any of that sounds familiar we can help. At Family Health Matters we offer a thorough structured ADHD Assessment and Treatment pathway led by our two specialist ADHD Nurse Practitioners, Michal Noonan and Jane Sutton. This isn't a tick-box process and it isn't surface level. This is where you get real answers and a real plan that actually works for your brain. Our ADHD Assessment service is currently available for patients aged 18 and above and we are pleased to advise that assessment for patients aged 6 to 18 is coming soon. Read more about the process here; ADHD — Family Health Matters
Our practice has practitioners who can assess and diagnose adults with Attention Deficit Hyperactivity Disorder (ADHD) and/or initiate medication treatment. Read more about the new ADHD diagnosis and prescribing rules here: Changes to ADHD prescribing rules from 1 February 2026 | Ministry of Health NZ. Please note: This service is provided only by practitioners with a specialist interest in ADHD who have completed specific training. Not all GPs or Nurse Practitioners at our practice offer this service. Diagnosis and treatment initiation will require extended or multiple appointments, and additional charges will apply. This service is for adult (18 years old and over) ADHD diagnosis and treatment only This service may not be suitable for all patients. Please contact our team for more information. For a lot of people an ADHD diagnosis is the moment a lifetime of confusion starts to make sense — why things felt harder than they should, why focus and organisation didn't come naturally and why they always felt a step behind everyone else. If any of that sounds familiar we can help. At Family Health Matters we offer a thorough structured ADHD Assessment and Treatment pathway led by our two specialist ADHD Nurse Practitioners, Michal Noonan and Jane Sutton. This isn't a tick-box process and it isn't surface level. This is where you get real answers and a real plan that actually works for your brain. Our ADHD Assessment service is currently available for patients aged 18 and above and we are pleased to advise that assessment for patients aged 6 to 18 is coming soon. Read more about the process here; ADHD — Family Health Matters
- Adult ADHD Assessment and Diagnosis
- Adult ADHD Medication Initiation
Our practice has practitioners who can assess and diagnose adults with Attention Deficit Hyperactivity Disorder (ADHD) and/or initiate medication treatment.
Read more about the new ADHD diagnosis and prescribing rules here: Changes to ADHD prescribing rules from 1 February 2026 | Ministry of Health NZ.
Please note:
- This service is provided only by practitioners with a specialist interest in ADHD who have completed specific training. Not all GPs or Nurse Practitioners at our practice offer this service.
- Diagnosis and treatment initiation will require extended or multiple appointments, and additional charges will apply.
- This service is for adult (18 years old and over) ADHD diagnosis and treatment only
- This service may not be suitable for all patients.
For a lot of people an ADHD diagnosis is the moment a lifetime of confusion starts to make sense — why things felt harder than they should, why focus and organisation didn't come naturally and why they always felt a step behind everyone else. If any of that sounds familiar we can help.
At Family Health Matters we offer a thorough structured ADHD Assessment and Treatment pathway led by our two specialist ADHD Nurse Practitioners, Michal Noonan and Jane Sutton. This isn't a tick-box process and it isn't surface level. This is where you get real answers and a real plan that actually works for your brain.
Our ADHD Assessment service is currently available for patients aged 18 and above and we are pleased to advise that assessment for patients aged 6 to 18 is coming soon.
Read more about the process here;
This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered.
This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered.
This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered.
Hormonal changes can affect every part of life. Sleep Energy Mood Weight Bone health Mental health Your whole life, really! But many women feel their symptoms are dismissed or minimised. At Family Health Matters, we take women’s health seriously. Our comprehensive menopause consultations provide the time and expertise to explore what’s happening in your body and identify the most appropriate solutions to support your health long term. Our goal is simple; To help women feel like themselves again.
Hormonal changes can affect every part of life. Sleep Energy Mood Weight Bone health Mental health Your whole life, really! But many women feel their symptoms are dismissed or minimised. At Family Health Matters, we take women’s health seriously. Our comprehensive menopause consultations provide the time and expertise to explore what’s happening in your body and identify the most appropriate solutions to support your health long term. Our goal is simple; To help women feel like themselves again.
- Menopause
Hormonal changes can affect every part of life.
- Sleep
- Energy
- Mood
- Weight
- Bone health
- Mental health
- Your whole life, really!
But many women feel their symptoms are dismissed or minimised.
At Family Health Matters, we take women’s health seriously.
Our comprehensive menopause consultations provide the time and expertise to explore what’s happening in your body and identify the most appropriate solutions to support your health long term.
Our goal is simple;
To help women feel like themselves again.
A patient portal is a secure online tool provided by primary care medical practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.
A patient portal is a secure online tool provided by primary care medical practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.
A patient portal is a secure online tool provided by primary care medical practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.
This is an advanced, regenerative treatment designed to restore function, sensitivity and confidence, using your body’s own healing ability. What This Can Help With Mild bladder leakage / incontinence Reduced sensitivity Difficulty reaching orgasm Vaginal dryness, pain during intercourse Decreased libido Loss of confidence in your body How It Works This treatment uses Platelet-Rich Plasma (PRP) derived from your own blood, which is activated into a Platelet-Rich Fibrin Matrix (PRFM). These concentrated growth factors work to: ✔ Stimulate tissue regeneration ✔ Increase blood flow ✔ Improve sensitivity and responsiveness ✔ Support intimate and urinary function This is your body repairing and restoring itself, in a targeted, clinically guided way. What to Expect ✔ A simple blood draw from your arm ✔ Preparation of your plasma using a medical centrifuge ✔ Local numbing for comfort ✔ Precise treatment to targeted areas The full appointment takes 60–75 minutes, including consultation, assessment, and treatment. How You’ll Feel This is about getting back to feeling like yourself. Patients often report: Improved bladder control and confidence Increased sensitivity and pleasure Improved natural lubrication Greater ease with arousal and orgasm A renewed sense of confidence and connection Because when this part of your health improves — it impacts everything. Safety & Recovery ✔ Minimally invasive ✔ No downtime ✔ Return to normal activities the same day You may experience temporary: Redness Swelling Tenderness or mild discomfort Bruising These typically settle quickly. Preparation To optimise results: Avoid smoking, excess alcohol, and recreational drugs Avoid anti-inflammatory medications (e.g. Nurofen, Voltaren, Aspirin) Pause omega-3 supplements (We’ll guide you through this clearly before your appointment.) Aftercare No downtime. No complicated recovery. Investment $1350 — includes consultation and treatment $875 — repeat treatment within 9 months Ready to feel the difference? Private. Personalised. Focused on real outcomes. https://www.familyhealthmatters.nz/menopause-1
This is an advanced, regenerative treatment designed to restore function, sensitivity and confidence, using your body’s own healing ability. What This Can Help With Mild bladder leakage / incontinence Reduced sensitivity Difficulty reaching orgasm Vaginal dryness, pain during intercourse Decreased libido Loss of confidence in your body How It Works This treatment uses Platelet-Rich Plasma (PRP) derived from your own blood, which is activated into a Platelet-Rich Fibrin Matrix (PRFM). These concentrated growth factors work to: ✔ Stimulate tissue regeneration ✔ Increase blood flow ✔ Improve sensitivity and responsiveness ✔ Support intimate and urinary function This is your body repairing and restoring itself, in a targeted, clinically guided way. What to Expect ✔ A simple blood draw from your arm ✔ Preparation of your plasma using a medical centrifuge ✔ Local numbing for comfort ✔ Precise treatment to targeted areas The full appointment takes 60–75 minutes, including consultation, assessment, and treatment. How You’ll Feel This is about getting back to feeling like yourself. Patients often report: Improved bladder control and confidence Increased sensitivity and pleasure Improved natural lubrication Greater ease with arousal and orgasm A renewed sense of confidence and connection Because when this part of your health improves — it impacts everything. Safety & Recovery ✔ Minimally invasive ✔ No downtime ✔ Return to normal activities the same day You may experience temporary: Redness Swelling Tenderness or mild discomfort Bruising These typically settle quickly. Preparation To optimise results: Avoid smoking, excess alcohol, and recreational drugs Avoid anti-inflammatory medications (e.g. Nurofen, Voltaren, Aspirin) Pause omega-3 supplements (We’ll guide you through this clearly before your appointment.) Aftercare No downtime. No complicated recovery. Investment $1350 — includes consultation and treatment $875 — repeat treatment within 9 months Ready to feel the difference? Private. Personalised. Focused on real outcomes. https://www.familyhealthmatters.nz/menopause-1
This is an advanced, regenerative treatment designed to restore function, sensitivity and confidence, using your body’s own healing ability.
What This Can Help With
- Mild bladder leakage / incontinence
- Reduced sensitivity
- Difficulty reaching orgasm
- Vaginal dryness, pain during intercourse
- Decreased libido
- Loss of confidence in your body
How It Works
This treatment uses Platelet-Rich Plasma (PRP) derived from your own blood, which is activated into a Platelet-Rich Fibrin Matrix (PRFM).
These concentrated growth factors work to:
✔ Stimulate tissue regeneration
✔ Increase blood flow
✔ Improve sensitivity and responsiveness
✔ Support intimate and urinary function
This is your body repairing and restoring itself, in a targeted, clinically guided way.
What to Expect
✔ A simple blood draw from your arm
✔ Preparation of your plasma using a medical centrifuge
✔ Local numbing for comfort
✔ Precise treatment to targeted areas
The full appointment takes 60–75 minutes, including consultation, assessment, and treatment.
How You’ll Feel
This is about getting back to feeling like yourself.
Patients often report:
Improved bladder control and confidence
Increased sensitivity and pleasure
Improved natural lubrication
Greater ease with arousal and orgasm
A renewed sense of confidence and connection
Because when this part of your health improves — it impacts everything.
Safety & Recovery
✔ Minimally invasive
✔ No downtime
✔ Return to normal activities the same day
You may experience temporary:
- Redness
- Swelling
- Tenderness or mild discomfort
- Bruising
These typically settle quickly.
Preparation
To optimise results:
- Avoid smoking, excess alcohol, and recreational drugs
- Avoid anti-inflammatory medications (e.g. Nurofen, Voltaren, Aspirin)
- Pause omega-3 supplements
(We’ll guide you through this clearly before your appointment.)
Aftercare
No downtime. No complicated recovery.
Investment
$1350 — includes consultation and treatment
$875 — repeat treatment within 9 months
Ready to feel the difference?
Private. Personalised. Focused on real outcomes.
Disability Assistance
Wheelchair access
Online Booking URL
Document Downloads
- FHM Enrolment Form (PDF, 269.4 KB)
Travel Directions
Located on the corner of Elstree Ave and West Tamaki Road
Parking
Convenient parking, right outside
Website
Contact Details
2/137 West Tamaki Road, Glen Innes, Auckland
Central Auckland
8:30 AM to 4:30 PM.
-
Phone
(09) 973 4106
Healthlink EDI
fhm6tt3r
Email
Website
We are located at the corner of Elstree Ave and West Tamaki Road
2/137 West Tamaki Road
Glen Innes
Auckland 1072
Street Address
2/137 West Tamaki Road
Glen Innes
Auckland 1072
Would you recommend this service to family & friends?
See ReviewsWas this page helpful?
This page was last updated at 12:18PM on May 7, 2026. This information is reviewed and edited by Family Health Matters.