Click on a service below for all contact details

• Cardiology More Info
• Child Health Services More Info
• Diabetes More Info
• Ear, Nose & Throat (ENT) More Info
• General Medicine More Info
• General Surgery More Info
• Gynaecology More Info
• Health of Older People (HOP) More Info
• High Risk Foot Clinic More Info
• Kaitaia Accident and Medical More Info
• Kaitaia Hospital Maternity Unit More Info
• Maternity Services More Info
• Mental Health & Addictions - Adult Community Service More Info
• Mental Health & Addictions - Adult Kaupapa Maori Service (Te Roopu Whitiora) More Info
• Mental Health & Addictions - Alcohol and Drug Services More Info
• Mental Health & Addictions - Child & Adolescent Service (Te Roopu Kimiora) More Info
• Mental Health & Addictions - Psychiatry for Older People Service (POPS) More Info
• Neurology More Info
• Northland COVID-19 RATs Community Collection Sites | Te Tai Tokerau - Te Whatu Ora More Info
• Ophthalmology More Info
• Orthopaedics More Info
• Radiology More Info
• Renal More Info
• Sexual Health Service More Info
• Top Health Care More Info

Northland

• What to Bring (PDF, 47.7 KB)
• At the Hospital (PDF, 145.2 KB)
• People you may Meet (PDF, 45 KB)
• Your Rights (PDF, 55.1 KB)
• Going Home (PDF, 53 KB)
• Kaitaia-Whangarei Bus Service (PDF, 106.9 KB)
• Hospital Map (PDF, 793.3 KB)

Manuhiri
Visiting hours
Visitors are an important part of your stay in hospital but please remember that you are in hospital because you are ill and in need of rest and care. To enable staff to provide a quality and professional service to you and other patients, please note the following restrictions regarding visiting times:

Click here for current visiting hours.

Unless special arrangements have been made with the nurse in charge of the ward, visitors are required to leave the hospital at 8.00pm. Please ask your visitors to respect the privacy and needs of other patients, particularly if you are sharing a room. We ask that visiting children be closely supervised by parents or guardians.

Visiting after hours
After 8.00pm your visitors will only be admitted into the hospital with the consent of the nursing staff caring for you. For security reasons after hours visitors will be asked their name, address, the name of the patient and the ward they wish to visit. Security officers are available in the evening to provide assistance to visitors.

Sandhills Cafe, located on the lower ground floor level,  is a well stocked cafe providing a wide selection of home made breakfasts, salads, sandwiches and toasted sandwiches along with a small selection of cakes, scones and fruit. Your favourite coffees, tea and hot chocolates are freshly made and a selection of beverages is available for sale.  The cafe has a lovely in house or al fresco dining area to enjoy your meal.

Kaitaia-Whangārei Bus Service

There is a weekday bus service between Kaitaia and Whangārei Hospitals. Please click here for further information.

Kaitaia-Whangārei Shuttle Service
Home Support North is a charitable trust and provides a Community Care Shuttle Service from Kaitaia to Whangārei return. They have a wheelchair accessible van and two other vehicles to provide transport to older and disabled people in the Kaitaia area who have treatment or medical appointments in Whangārei, Kaitaia, or Auckland.

Who can use it?  Older, disabled people and cancer patients in the Kaitaia area who are unable to use the Kaitaia Hospital bus and have no alternative method of transport.

The cost.  The service is free. However, the drivers are volunteers and a donation to them is much appreciated.

The shuttle will run daily, Monday to Friday (subject to driver availability).

Neil Fyfe is the Shuttle Co-ordinator:
Ph (09) 408 3186
Fax (09) 403 3080

Maple Court
5 Puckey Avenue
PO Box 485
Kaitaia 0441
e-mail  .

Get directions

Free parking is available in sign posted designated areas. 

Visitors may arrange accommodation in the Whare (Whānau House). Please ask your nurse for further information.

Security guards regularly patrol the hospital and grounds.

Takawaenga (Māori health liaison officers)

Manaaki Tangata
Tēnā koe, kei konei matou hei awhina atu I a koe.…

More

Social Workers

Social workers offer a counselling and consultation service to patients and their families.…

More

Religious and Cultural Needs

A chaplaincy assistant provides spiritual care for patients, their families and hospital staff.  Kaitaia Hospital has seven chaplaincy assistants of different religious affiliations who volunteer their time visiting patients and offering spiritual support. …

More

Hospital at Home Service

This nursing service is provided by the Home Health Care Service and provides hospital level care in your own home.…

More

Non-New Zealand Residents - Nga manuhiri no Aotearoa anake

Interpreting service
If English is not your first language and you need help, ask for our interpreting service.

Hospital Charges
If you are not a New Zealand resident, you may be charged for hospital services. 
Please ask your nurse to contact the Ward Clerk.

Click on the following links for more information:

• Te Whatu Ora Charging Policy
• Are you eligable for publicly funded healthcare in New Zealand?

Volunteers
People from the community health and social service agencies visit individual patients. All volunteers and official visitors to the hospital should be wearing ID badges.

Public Toilets
Public toilets are located on Level 1 adjacent to the Accident and Emergency Department and adjacent to Outpatients and the X-ray Department.

Telephones
Card/coin operated telephones are available in the main foyers. Phone cards cannot be purchased in the hospital, so these will need to be brought with you.