Most often referrals for Needs Assessment are sent by a person's GP to the Care Coordination Centre (CCC). This is a team who manage referrals and services. A person can also refer themselves. In the case of self referrals, the CCC team may need to contact the person's GP to access health information necessary to process the referral.
The CCC will check to see if a person meets eligibility criteria for services and send the referral to the correct team who will contact the person to arrange the assessment. If necessary, they will refer the person to other parts of the health service.
The Needs Assessment team in Invercargill assess and coordinate services for people with high and complex needs.